Ticket to Management - Regional Merchandise Manager Nordstrom Employee Review

3.0
3 Apr 2009
Recommend
CEO approval
Business outlook

Pros

if you have great sales you can write your own ticket to the top. You are as good as your results. Relationships are important so the better connected you are the better your chances to grow. the sqeaky wheel gets the oil.

Cons

you must deliver results or you will never be in the good graces of the powers that be. Nepitsim is alive and well here. There is always room for someones sister or brother qualified or not. There is no training for the management on how to develope or coach their teams so you are on your own until there is a problem and it will come as a surprise always ask where you stand or it could effect your future as the exectutives are talking about it all the time just not to you to correct the behavior, the execs. do not have the tools to start the conversation.

Explore other reviews about Nordstrom

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Get the satisfaction of finding clothes

Cons

No cons, loved working here

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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