Great place to work - Sales Associate Nordstrom Employee Review

5.0
24 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and getting time off is super easy if you give about 3 weeks notice. Most of the coworkers have a great attitude and are enjoyable to work with. Managers listen and respond positively to team input. Upper managment listens too by doing a twice annual employee survey to see where things can be improved. Although not every request is approved, I have seen many changes happen within a short time after each survey. The pay is better than other similar retailers. It is easy to change positions within the company if you express interest in advancement and you are a dependable person and team player. You earn PTO even as a PT employee after you've been with the company for a certain number of hours. Raises are automatic.

Cons

You only get paid twice monthly. The website they post your schedule on isn't mobile optimized and is frustrating to use much of the time. Because this is retail, sometimes there is high turn over and we are understaffed which makes more work for everyone. If you don't have a good attitude and are a team player, this will be very frustrating for you. Also, you may have to work holidays and have a varying schedule. If you aren't flexible and want a set schedule, this type of job is not for you.

Explore other reviews about Nordstrom

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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