Highly technical product led by non-technical people - Software Engineer New Relic Employee Review

2.0
26 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Market rate salary - Good WLB - Individual contributors are generally excellent

Cons

- Product leadership clearly is out of touch with how the product is used (probably because they've never used it in any meaningful way). Most of leadership seems to come from a non-technical background and it shows in their lack of cohesive or realistic vision New Relic is a product for engineers and the product leadership clearly has no (or very stale) engineering perspective. - Engineering leadership is designing top-down without understanding how the product works at all, which is doomed to fail. The name of the game is cut costs and consolidate. Slideware is repeatedly presented that shows some magical simplified product architecture without any idea of how to get there. - ICs are being moved over seas for cheap labor but they aren't being trained up at all, leaving everyone to deal with massive confusion. - Private equity definitly played out as one might imagine. The culture has all but disappeared and everything is grinding to a halt while they lower the bottom line with layoffs and cost cutting.

Explore other reviews about New Relic

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

New Relic truly walks the walk. I love that the company leans into a Challenger Mindset; it creates a dynamic where we are always improving and staying ahead of the curve. Even as a new hire, my perspective feels valued. Beyond the tech, the culture is unprecedented. Everyone is incredibly helpful and stays Accountable to one another. It’s rare to find a place that is this friendly while still maintaining a high bar for getting work done.

Cons

Still in the honeymoon phase, but navigating the vast amount of internal documentation can be a bit of a whirlwind during the first month; definitely feel like "drinking from a fire hose." While the team is supportive, the sheer volume of information can be overwhelming for a newcomer.

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New Relic Response
3mo
Thank you for the great review! We’re thrilled that you’re experiencing our 'Challenger Mindset' firsthand and feeling valued as a new Relic. We also appreciate your feedback on the onboarding 'fire hose' and are committed to streamlining our documentation to help our new hires dive in even faster."
4.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, good benefits, and good people

Cons

Nothing to flag. Not a great work-life balance.

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