Friendly managers - Senior Customer Service Representative Nespresso Employee Review

4.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Free coffee while working Credit for in store purchases as well

Cons

Little boring. Junior staff are a little spoilt.

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to share your thoughts about your experience at our company. We're delighted to hear that you appreciate the perks of free coffee while working and the additional bonuses of our Total Rewards package. We believe in providing our employees with enjoyable benefits to make their work environment more pleasant. Regarding the cons you outlined, we aim to foster a collaborative and inclusive environment for all employees. We always encourage our team members to work together, as well as support and inspire one another. We would welcome hearing more specifics from you, so we can look further into what you raise. Please, reach out to your local HR or Management team to share your concerns. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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