Nespresso Reviews

3.8

73% would recommend to a friend

(1,870 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
8 Apr 2026

Nice Workplace

Recommend
CEO approval
Business outlook

Pros

staff discount, coffee credit, so much coffee

Cons

can get super busy and overwhelming

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Nespresso Response
1mo
Hello, Thank you for sharing your thoughts on working with us. We are proud to provide our employees with a Total Rewards package which includes various perks and benefits. It is pleasant to read our efforts in this area are appreciated. Regarding the cons you highlighted, we are sorry your experience was overwhelming at times. At Nespresso, we strive to evaluate our processes and make adjustments to ensure that our people have the necessary tools and support to manage their workload effectively. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. We wish you much success with your new endeavors. Thank you.
5.0
14 Jul 2025

Great team

Recommend
CEO approval
Business outlook

Pros

Great team and a great company

Cons

Pays not really the best

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your thoughts on your experience at Nespresso. It is a pleasure to read that you enjoyed working with your team, as creating a positive environment is important to us. Regarding the cons you highlighted, we understand that compensation is a significant aspect of job satisfaction. We continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to share more insights with us, please feel welcome to contact your former local HR or management team. We wish you much success in your new endeavors. Thank you.
4.0
10 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Lots of training Great staff discounts Awesome team

Cons

Sometimes long shifts if doing late night shifts

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Nespresso Response
11mo
Hello, Thank you for sharing your feedback with us. We are delighted to read that you valued our benefits we provide our teams with. We also offer various training and learning opportunities to help our employees grow, collaborate, and achieve what they aspire in their careers, and it is a pleasure to read that you were satisfied with this. Concerning points for improvements you mentioned, we understand the importance of implementation of a comfortable schedule. At Nespresso, we are committed to continuously evaluating and enhancing our policies to promote a healthy work-life balance. In addition to this, we appreciate the dedication and efforts of our people in providing quality service, and one of our priorities is to make sure that everyone feels valued. Your insight is important to us, and it will be shared with the responsible team, as we are committed to ensure a better experience for all our employees. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you best of luck in your new endeavors. Thank you.
Viewing 1 - 3 of 1,870 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.