Retail department is unstructured - Anonymous employee Nespresso Employee Review

1.0
31 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Comprehensive benefit package, growth opportunity, stable company

Cons

My observation is a lack of senior leader in department, complex operations, and unorganized department.

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Nespresso Response
5y
Hello, We are proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. Our Retail team does have a senior leader as well as a dedicated team to organize operations. Our VPs regularly visit stores nationwide, myself included, even when I’m traveling for work or personal reasons, I make time to visit our stores as I enjoy engaging with our boutique teams in store. Thank you, Barbara La Rocca VP of HR, Nespresso USA

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5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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