Retail employees' perspective - Anonymous employee Nespresso Employee Review

4.0
22 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relevant training is offered regularly and the welfare of staff is always considered. Opportunities for skill development and career advancement are avaliable and are completely driven by the individual. Plenty of support, through training and one on one coaching, is offered.

Cons

Nespresso can be a fasted paced and demanding environment. The generous remuneration offered comes with the expectation of immaculate presentation, a passion to excel as well as the ability to meet challenges competently and confidently. However, like all retail positions, if you begin on the boutique floor it is difficult to transition to other non customer facing roles.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

avatar
Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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