7 Oct 2025
Neighborly® Response
8moThank you for taking the time to share your experience. We’re glad to hear you found value in our pre-program training, startup coaching, and vendor resources. These are areas we continually invest in to help our franchise owners succeed.
We’re truly sorry to hear that your experience didn’t meet expectations. We understand how difficult it can be when a business faces challenges, and we never take that lightly. Our goal is to support our owners through both the highs and the lows,
Regarding your concerns about financial obligations, we strive to be transparent throughout the onboarding process, including the risks and responsibilities involved. We also recognize that every situation is unique, and we’re committed to learning from feedback like yours to better support our franchise community.
We appreciate your honesty and will take your feedback to heart as we continue to evolve our approach and ensure our values are reflected in every aspect of our business.