Neighborly® Reviews

3.3

55% would recommend to a friend

(269 total reviews)
avatar

Mike Davis

56% approve of CEO

57% positive business outlook

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

269 reviews
2.0
9 Jul 2019

Beware owning a Neighborly Franchise

Recommend
CEO approval
Business outlook

Pros

They are great at cheerleading and the time share style sales pitch

Cons

The fees and the cost of the licensing will wipe out any resemblance of a profit margin. Also, they dont tell you that if you want to sell your franchise, it will be worth very little. Finally, they lock you in for a decade and will litigate you to death for future royalties if you fail and shut down.

avatar
Neighborly® Response
6y
Thank you for the feedback. We are not aware of any situations as described in your review, but would be happy to discuss with you further. Please reach out to People.Services@nbly.com at any time.
1.0
24 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Good sales techniques to get you convinced into investing your money

Cons

Unrealistic about almost everything Minimal support Unprofessional compliance department Sell you territories that cannot support a franchise

1.0
29 Jun 2020
Recommend
CEO approval
Business outlook

Pros

They offer drinks in the break room and some of the employees are really great people with a desire for more.

Cons

Please stay away from this company. They just had a bunch of employees write good reviews at the top to cover up the bad ones from former employees who are really telling the truth. Now what kind of company does that? If you have a great company you wouldn't need to to that. Code of Ethics is a joke that some in top management do not live by. They are great code of ethics but if all employees don't stand by them they ring hollow. It's a highly toxic, non enjoyable work environment with people that smile in your face. Certain managers will flat out lie on their employees to fit their narrative . There is micromanagement especially on the marketing side-the Irving office is the worst. The insurance is not great-you might as well not have any. No team camaraderie or team building. Leadership is greatly missing in the organization. No real room for advancement.

avatar
Neighborly® Response
5y
We do regularly solicit feedback from new and existing associates on their experience at Neighborly through engagement surveys and also encourage them to leave reviews on Glassdoor if they feel compelled to do so. We do not monitor or direct feedback in any way, and request everyone be honest in their feedback/opinion before posting on Glassdoor. We apologize if this process was taken out of context, but believe hearing from our associates is very important to further enhance the associate experience. We would be glad to discuss your concerns in greater detail with you. Please reach out to people.services@nbly.com.
Viewing 1 - 3 of 269 Reviews

Glassdoor has 289 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.