National Grid Has Long Lost its touch - Network Engineer National Grid Employee Review

1.0
24 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Nice new facility housing 1800+ employees in waltham mass. However the facility was put in a place where it make the commute unbearable for the majority of the employees. Many commute times to and from work are over 2 hours.

Cons

National Grid as a company has lost touch with the reality of their workers and support staff. They are a greedy company that no longer gives raises (not even cost of living) and they have started to nibble away at benefits over the last few years. You no longer get a pension working here. Management seems to only tell you what they want you to hear and not the realities of what their plans are which is a largely outsourced workforce so they can "increase shareholder value". This means - Hi we are cheap! The company used to be great before national grid bought New England Electric and people were happy and got along. National grid has sucked the life out of the company and its employees and now bring in a bunch of Indians to work cheaply to save a few bucks. Stay clear of national grid if you value your patience and you sanity.

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5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I cannot say enough about how great a company National Grid is. I’ve been here for over four years, and there is truly a culture where employees are encouraged to share their voices. The company regularly conducts surveys to understand how employees are feeling, what they need, and what matters to them... and then transparently shares the results with everyone. I have never experienced this level of openness with any other employer, and I know that none of my friends or family have had similar opportunities. It says a lot that so many employees want their family members to work here as well. Working at National Grid is more than just a job, it’s a lifestyle, and there is a strong sense of pride in being part of the organization. As a woman, I am proud to be part of this “brotherhood” and have never felt that this is a male‑dominated space. There are many opportunities across the company, from field operations to management, depending on your interests. Compensation is competitive and rewards both experience and performance. Remote and hybrid work are sometimes an option, which to me shows a level of trust and respect for employees. I only wish I had joined earlier in my career.

Cons

I do wish there were more opportunities available in Western New York. Many roles seem to be concentrated in Central New York, Eastern New York, or downstate, and it would be great to see additional positions (for others to join the company) closer to home in WNY.

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