Sweatshop with a side of attitude - Underwriter Mr. Cooper Employee Review

1.0
4 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Potential to make a good monthly bonus. However, keep in mind to do that you need to put in 10-12 hour days and work weekends.

Cons

High paced fast moving production environment where numbers come before people and any work/life balance. Overtime is expected and if you leave “on time” after 40 hours you’re almost looked down upon as not being a high quality employee because you’d like to spend time with your family, friends, or whatever other obligations you have. It’s acceptable for processing and sales to be disrespectful or overly aggressive in email as there’s no accountability and at lost a slap on the wrist thus creating a hostile work environment. Zero training on the “Cooper-ism” ways of doing things. Even if you have experience underwriting in other places for some reason this place thinks their way is the only way and at times sales will combine 2-3 polices that don’t go work together on a loan and try to get you to push it though and if you push back you’ll see how fast that escalation train will leave the station with you strapped to the top.

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Mr. Cooper Response
6y
Thank you for sharing your feedback. That's not what we like to hear. We deeply care about our employees and always strive to be better. If you'd be willing to share more about your experience, please email us at thepeopleteam@mrcooper.com. We'd love to hear from you.

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5.0
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CEO approval
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Cons

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3.0
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Pros

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Cons

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