not sure what to put here. - Senior Support Escalation Engineer Microsoft Employee Review

3.0
23 Dec 2015
Recommend
CEO approval
Business outlook

Pros

At this time there are really not too may pros. Whatever technology that you end up supporting within CSS you will eventually be an expert in. This is because you will see every single way how NOT to implement that specific Microsoft Technology.

Cons

At the drop of a hat you may be required to work past your normal shift because the management here cannot seem to staff appropriately. There is also now an unwritten rule that they must have 5% turn over every review cycle. So even though your team is understaffed you may notice that they will fire someone which goes to the whole scared at any time you will lose your job just because of this stupid rule.

Explore other reviews about Microsoft

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- great culture - great work life balance - great coworkers

Cons

- feels too relaxed, no one takes the work super seriously - always comparing themselves to apple

4.0
28 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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