Don't stay too long - Escalation Specialist Microsoft Employee Review

1.0
25 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Benefits are decent, although nothing like they used to be. They have some extra perks like the Prime card which allows employees and their families to get a lot of buy one get one at many restaurants as well as very low entry prices to zoos, museums, etc.

Cons

The level system is a nightmare if you come on low and want to move up. I made the mistake of coming at a level that's was too low for me to get a new role despite being well qualified for it. Stack ranking, and don't believe it when they tell you it doesn't exist anymore, means good employees will have to be seen as failures because someone has to. Management has a lot of leeway to do as they please and even if you've always been a high performer, you can get a manager that doesn't like you and your career will suffer greatly for it. I left the company 2 years ago and now work in a role where I'm a top performer, doing what I'm good at, and making $20k a year more.

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5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits In federal, you can get a bonus for government clerances Good work culture Value based organization

Cons

lots of change lots of churn federal side does not align to commercial side work life balance is hard with "unlimited PTO"

4.0
28 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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