Unethical Business Handling - Customer Service Team Member Michaels Employee Review

3.0
13 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Friendly staff, co-workers, and management Generous employee discount with some decent benefits Helpful accommodation for specific roles/duties and for health issues(i.e sick absences)

Cons

Less working hours (excluding peak seasons and holidays) Pay is minimum wage with barely an increase in raise Occasional impolite customers and dysfunctional work procedures

Explore other reviews about Michaels

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You work at a craft store. Discount! Wonderful work environment

Cons

Low low pay! Yarn Low pay!

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Cons

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.

See reviews by: Helpful|Rating|Date|All