Supportive environment to teach cake decorating classes - Wilton Instructor Michaels Employee Review

4.0
14 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Room was always unlocked and stocked with ample chairs and table space. This made teaching very easy for both me and my students.

Cons

Did not fully advertise educational classes and if you did not get a minimum number of individuals to sign up for classes you did not get to teach that particular month.

Explore other reviews about Michaels

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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