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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Not for the innovative at heart - Anonymous employee MetroPlusHealth Employee Review

      2.0
      13 Jul 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benifits No micro management Very accomadating with time off If you are new to the industry this is a good place to do self study and learn it at your own pace. The workload usually doesnt interfere.

      Cons

      Cultural mindset of the city organization (once you're in, you're safe) Lack of communication across departments Improper utilization of talent Lack of motivation in workers Lack of accountability in employees Help desk is a joke You will wait FOREVER for access to individual programs or technologies

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to provide us with this valuable feedback. It’s very important to us to foster a workplace that is positive and productive for everyone and we’re sorry to hear that you didn’t didn’t feel that way with us. It looks like you already provided a lot of details here, so thank you! If you have anything else to add, please feel free to reach out to us via email at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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