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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      A challenging, fast-paced environment - Anonymous employee MetroPlusHealth Employee Review

      2.0
      11 May 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Vacation time and sick leave. Most people are generally hardworking and want the best for the member population. Some people have been there for many years.

      Cons

      Traditionally non-competitive salaries compared to the industry standard. Challenging to bring new ideas to fruition and receive support from management. Limited funding for some initiatives.

      avatar
      MetroPlusHealth Response
      8y
      First, we would like to say thank you so much for working with us for five years. Second we would like to say thank you for taking the time to give us feedback. Responding to employees’ thoughts and concerns should be a manager’s top priority, and we are sorry to hear that you had difficulty bringing new ideas to management. If possible, we'd like to hear more from you. Feel free to send us an email to employee.engagement@metroplus.org, and we will get back to you shortly. Thank you.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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