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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Toxic work environment - Anonymous employee MetroPlusHealth Employee Review

      1.0
      24 Feb 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pension plan however not worth it to stay

      Cons

      As unprofessional as they come! Leadership steals the city’s time, employees are punished for reporting wrong doings and senior leadership does not have a clue on what’s happening because they are too busy chasing ratings instead of getting to the core of the issues and fixing them. The organization was once diverse however their hiring and firing practices have become discriminatory.

      avatar
      MetroPlusHealth Response
      6y
      Thank you for taking the time to leave us a review. A fair and respectful company culture is an essential part of our business, and I’m very sorry to hear that you did not experience that. We take feedback like this seriously, so please send us a message directly at employee.engagement@metroplus.org with any additional details you can provide.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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