I've been employed with Metro Plus for 15 years. I can say that I have grown in this company and had several promotions since my start here. Metro Plus has demonstrated that I am valued as an employee. Metro Plus has a very diverse population. I interact daily with staff of all levels. As an employee, I am treated with respect and my input matters and always considered.
Cons
Sometimes, there's a disconnect between other department and ours, where they fail to communicate changes that may affect other areas, other than their own.
MetroPlusHealth Response
7y
Thank you so much for your dedicated 15 years if service to us! We are so happy to hear that you’ve had such a great experience with us. Feedback from all of our employees helps us grow and improve the company for everyone.
If there’s anything else you’d like to share with us, such as how we can improve communication between departments, please don’t hesitate to send your feedback directly with the MetroPlus team. You can email us at employee.engagement@metroplus.org.
Best regards.
Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.
Cons
Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.
MetroPlusHealth Response
1mo
Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values.
We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members.
We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
4.0
19 May 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.
Cons
Hybrid is not guaranteed.
Fully remote options not available for most positions.
Not many opportunities for advancement depending on the department.
MetroPlusHealth Response
2w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment.
We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.