MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Assistant Director - Anonymous employee MetroPlusHealth Employee Review

5.0

5 Apr 2018

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I've been at Metroplus for 3 years, and it's been a pleasure the entire time. I'm a testament to the opportunities for career growth and training that are available. It's one of the most diverse work environments I've ever been a part of. Just like with any other employer, there are certain benchmarks and goals that you have to reach; but they're all attainable. I have supportive management to help guide me, and my staff does an amazing job every day.

Cons

Payroll is archaic and outdated. It would be a lot more simple to do electronically instead of on paper.

MetroPlusHealth Response

Hi there, we are pleased to hear that you’ve had a great experience working for us! Feedback from our employees, for example, talking about our payroll methods, helps us to grow and improve the company for everyone If there’s anything additional that you would like to share with us, don’t hesitate to send us an email at employee.engagement@metroplus.org. Thanks so much!

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

Assistant Director - Anonymous employee MetroPlusHealth Employee Review

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