Claims Supervisor - Sales Supervisor MetroPlusHealth Employee Review

2.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good managers that work in the office, good schedule, benefits

Cons

confusing, poor changing systems, training on it is poor and will cause more issue than the old system; no communication from higher ups especially directors and higher. Its hard to get clarity on anything until you find out by making and being called out by mistakes. No growth opportunities, managers and supervisors will derail you getting any promotion opportunity cause they dont want to lose you. This department does not get as much flexibility to work from home as others who just need a computer to work. Those that do have the privledge to work from home, they dont do anything.

Explore other reviews about MetroPlusHealth

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good mentorship opportunities for Medicare and Medicaid services

Cons

Ambiguity in direction and priorities

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