Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Member centric and committed to people - Sr. Director MetroPlusHealth Employee Review

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      23 Jun 2026
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good mentorship opportunities for Medicare and Medicaid services

      Cons

      Ambiguity in direction and priorities

      See reviews by: Helpful|Rating|Date|All
      Related searches: MetroPlusHealth jobs | MetroPlusHealth salaries | MetroPlusHealth benefits | MetroPlusHealth interviews
      MetroPlusHealth reviewsMetroPlusHealth Sr. Director reviewsMetroPlusHealth review