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Managed Solution

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Huge Disappointment - from how they handle customers and how they treat their employees - Senior Systems Engineer Managed Solution Employee Review

1.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Very smart and sharp coworkers

Cons

1. Do not know how to handle difficult customers and allow their own employees to get yelled and cussed at by the customers without any response or consequences. 2. Request to work abroad and/or unpaid time were both rejected during a time of bereavement and effectively terminated when discovered working abroad since tickets were already purchased and did not want to let my family travel abroad alone. What kind of company does this? Answer in #3. 3. Luckily, an ex-coworker who also had a very unpleasant experience with this company warned me about this company and I was able to mentally prepare in advance. This ex-coworker who's from England was offered a job from this company and moved from England to the US for this job, only to have the offer rescinded after he moved here. This just about the most F'd up thing I've heard that any company has done. And voila, there's your answer for what type of company would do such a thing. 4. No bonuses, only 7 paid holidays, and expected to work after hours all the time.

Explore other reviews about Managed Solution

5.0
17 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A Leadership team that cares! Remote work is a big plus, and the team is always trying to maintain a solid. supportive work environment.

Cons

Nothing really comes to mind

5.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Management listens and asks for feedback to improve Year over year improvement of benefits provided PTO scales with seniority and sick time Self-health is recommended even during busy times, if you need time off, take time off mentality COO and CEO very involved A GREAT remote workplace environment, culture,and group Workflow is similar to other MSPs Promote within over hire from out priority Partners with Microsoft Developmental improvement compensation

Cons

No annual pay increase to employees even as cost of living has increased significantly

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