Great place to work, if you don't mind being underpaid - Lead Financial Analyst Lumen Employee Review

2.0
9 May 2022
Recommend
CEO approval
Business outlook

Pros

Good people, and a relatively good culture. Social values are progressive yet compassionate for all points of view. Values DEI highly.

Cons

Lumen employees are at least 1 title level below others doing the same work in other companies. Therefore, nearly everyone is underpaid. Additionally, their "pay for performance" system is really a "pay for promotion" system, and promotions are tough to come by. Team managers spend all their energy advocating for raises for people well below market, so people only moderately below market don't get increases unless they move to different positions.

Explore other reviews about Lumen

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

Cons

They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

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Lumen Response
3mo
Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

Cons

Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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