Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged employer

      Lumen reviews

      Run! Forest, Run!!! - Lead Technical Project Manager Lumen Employee Review

      1.0
      13 Feb 2022
      Lead technical project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Being able to work from home

      Cons

      Probably the worst, unorganized company I have ever worked for! Management couldn't plan their way out of a paper bag.... and now the company is hemorrhaging money. Having to sell of huge portions of the company just to stay afloat. HOWEVER, all of the executive management team still get their HUGE pay, pay rises, and bonuses. The likes of the average worker has not seen a pay rise or promotion in over 5 years! Goals are a joke.... why even have them if no possibility of promotion or pay rise. My boss often told us that the only way to get ahead in this company is to leave! So I did!!!!!

      Explore other reviews about Lumen

      5.0
      9 Mar 2026
      Field technician iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

      Cons

      They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

      avatar
      Lumen Response
      3mo
      Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
      1.0
      3 Jul 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Lead Technical Project Manager reviewsLumen review