Challenging and fun but underpaid. Company is wrought with old school politics creating a toxic culture. - Senior Engineer Lumen Employee Review

3.0
4 Feb 2014
Recommend
CEO approval
Business outlook

Pros

The job is challenging and fun. Lots of exposure to new technology.

Cons

Underpaid. Very few opportunities for upward mobility. Loads of political nonsense leftover from the 80's. People are usually promoted or hired from within based on the "good ol boy" system or the number of years they have at the company (which is a completely irrelevant factor in determining if someone is right for a position...I have been in the industry for 15 years so I am not being biased). Senior management is still operating under the premise that workers should be satisfied just to keep their jobs in our current market, instead of rewarding performance with merit increases or even appropriate pay for the position. Pay overall is considerably lower than the going rates across the market.

Explore other reviews about Lumen

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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