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      Lumen

      Engaged employer

      Lumen reviews

      Transforming from good to terrible employer - Director Lumen Employee Review

      1.0
      3 Dec 2019
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work life balance, that's about it

      Cons

      Below average pay and benefits for tech market, poor leadership - focused only on cost cutting. Big initiative to improve work culture on paper but very poor follow through especially from execs and middle management. Frequent reorgs that are driving good people out of the company and putting in unqualified leaders in place. Managers only care about their upward mobility and not their employees

      avatar
      Lumen Response
      6y
      Thank you for taking the time to leave a review. We are sorry to hear that you do not enjoy working here. Our leaders are committed to creating a positive work environment where employees are comfortable raising questions and concerns. As a current employee, if you would like to discuss this situation further please reach out to us at CTLHRActionTeam@centurylink.com.

      Explore other reviews about Lumen

      5.0
      23 Nov 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

      Cons

      Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

      2
      avatar
      Lumen Response
      6mo
      Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
      5.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

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