Good Company to Work for if you can be patient and willing to work - Sales Lumen Employee Review

4.0
3 May 2013
Recommend
CEO approval
Business outlook

Pros

Come ready to work and make sales if you are a sales person. Pay is not bad and lots of incentives to earn extra money.

Cons

Mandatory OT, Pressure to make sales even when the company as a whole is down

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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