Benefits are declining with Level 3 acquisition - Senior Software Engineer Lumen Employee Review

3.0
5 Jun 2018
Recommend
CEO approval
Business outlook

Pros

401k matching, one of the better employers in the Monroe, LA area, comprehensive benefits package

Cons

Benefits keep getting worse while the price goes up, Paid time off only rolls over 40 hours per year so more dedicated employees who are unable to take time off lose it (PTO cannot be "cashed in" if you don't use it), too many acquisitions that disrupt the working environment and put job status in flux. Executives take millions in bonuses then tell employees that there is not enough money for their measly 2-5% yearly standard of living/performance bonus. Feels less like a family since the Level 3 acquisition, and there have been massive layoffs for the last few years. If you have a high-paying position or have been with the company for many years you are likely to be let go for someone with less experience who will be paid less than you.

Explore other reviews about Lumen

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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