Lumen

Lumen reviews

Merger with Qwest started well and then went downhill - Frame Attendant Lumen Employee Review

2.0

22 Jun 2012

Frame attendant

Recommend

CEO approval

Business outlook

Pros

Coworkers and supervisors mean well and try hard. If you can get the ear of upper level management they do seem willing to listen and do something to make a positive change.

Cons

Managers (above supervisor) and their managers have been caught in untruths numerous times. Either someone is not telling them the truth or they don't want to hear it.

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5.0

6 Jan 2026

Offer management analyst intern

Recommend

CEO approval

Business outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

Lumen Response

5mo

Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.

3.0

17 Jun 2026

Sr. manager, communications

Recommend

CEO approval

Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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Lumen

Merger with Qwest started well and then went downhill - Frame Attendant Lumen Employee Review

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