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      Lumen

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      Will never be the same/ Merger Mayhem - Inside Sales Specialist Lumen Employee Review

      1.0
      29 Sept 2011
      Inside sales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work to life ratio Benefits Consistent schedule

      Cons

      Compensation Nothing consistent Right hand does not know what the left is doing No upward mobility No room to grow Revolving door Take it or leave it attitude Poor planning by upper management and it trickles down Pricing is not competitive for sales. Tenure before talent in terms of upward growth. Merger after merger

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      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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