Glass ceiling still exists... - IT Lead Analyst Lumen Employee Review

4.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Offers tuition reimbursement and some semblance of career laddering.

Cons

It is difficult to "earn" pay increases. I was once told that if "Jesus walked on water I should learn how to freeze the water into ice" to get a merit increase. There are no cost of living increases. There remains a disparity in pay for men vs. women doing the same job.

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Lumen Response
8mo
Thank you for your transparency about your experience, we value your input and we're glad to hear that you enjoyed our tuition reimbursement and opportunity for growth. We believe in helping everyone to reach their full potential. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all the time you spent at Lumen, we truly wish you the best of luck.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
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Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

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