A profit-centered business masquerading as a patient-centric business. - Manufacturing Technician Lonza Employee Review

2.0
27 Jan 2021
Recommend
CEO approval
Business outlook

Pros

-Antipathy bonding is stronger than affinity bonding- creates a tight-knit relationship between employees of the same level. -A large portion of the budget goes to catering.

Cons

-Complete lack of transparency, expected to just 'perform your job', creating a ladder of mobility that is difficult to scale unless you threaten to leave. -Neglecting to appropriately staff and train on all fronts, resulting in uneven distribution of work and unnecessary overtime. (Making 30% of base pay in overtime, working 50-90 hour weeks regularly to compensate for training/staffing gaps) Personally, the majority of days were 10-12+ hours. There have since been restructuring changes, but the training gaps mean that there aren't enough qualified personnel and it defeats the purpose of the restructure. -Inability to plan personal time, forced to work most if not all major holidays, having abundance of time placed on retainer or lost due to vacation rejection by upper level management. -Air of distrust (within reason) as poor resource allocation encourages cutting corners/encourages dishonest behavior. Employees blamed and reprimanded for obvious processing pitfalls rather than reevaluating site standards to mitigate in-process risks. -Overall negative working environment due to work stress. Toxic positivity culture attempts to boost morale, but contributes to a disdain for management, Disregard for employee concerns. - Patient-oriented goals are a falsification to mask true intentions behind pushing cash incentive deadlines. (ie. pushing the need to get a treatment to a patient, when in reality the decision is driven by financial gain) -Poor adherence to established SOPs since revision takes months, and was never revised prior to facility transitions/upstart.

Explore other reviews about Lonza

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse opportunities across departments as one wanted

Cons

Provide decent pay and benefits

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Compensation (for higher level associates/senior management positions)

Cons

1) Work/life balance - leaders don't honor paid time off. Many teams expect you to be available during paid time off periods 2) Benefits - employer doesn't offer employer-subsidized vision insurance 3) Holidays - employer doesn't offer MLK Day and Juneteeth as paid days off, indicating how little they value diversity, inclusion, and belonging 4) Promotions - political; not based on merit 5) Mandated 5 day return-to-office to enable "in person collaboration" while at the same time offshoring jobs to cheaper markets. 6) PTO - based on tenure, but I think Lonza prefers high turnover so they don't have to give people time off (if they even honor it in the first place - see con 1) 7) Lack of harmonization - for an established CDMO, I was surprised at the level of misalignment between sites and the lack of standardization of processes

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