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London Computer Systems

Engaged employer

Poor Communication comes off as lack of interest from management - Anonymous employee London Computer Systems Employee Review

2.0
15 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

LCS has a beautiful new building, The employees are mostly top notch, There is a very strong focus on the customer. Some departments get lot of face time and attention from their managers and their departments grow as the business does. The company has an active social committee run by the employees. The pay is good.

Cons

The managers are very secretive about well everything. Even when people quit they are asked not to say anything and a email goes out 1-2 days prior to the employees last day. If you have an idea, complaint, or a request you will not hear back from most of the managers about it. Several of the small departments get over looked. They are over worked, under staffed, and seem to go unnoticed. Combine that with the Secretive nature or just plain lack of communication with those teams and it makes it very hard for them to do their job to the best of their ability. It also makes it hard to keep a positive outlook since you have no way of knowing if relief or if anything is going to change. Long hours, Expect long hours in most departments. While there are deadlines as with any company. Many of the long hours are a direct result of poor planning on projects timing from the management, the work load vs staffing not lining up, or the lack of resources to improve processes resulting in inefficiency.

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London Computer Systems Response
9y
Thank you for your thoughtful review. Since LCS has grown quickly it can be difficult to find qualified and trained employees to fill all roles within the organization. Last year we hired over 50 employees and recently we have implemented new programs that focus on increasing internal training and systems in order to put a larger focus on developing our current employees for future roles. Here at LCS communication is very important to us. Before making any type of announcement to all employees first we consider who the announcement might impact and have face to face conversations with each of those employees. While taking this approach may delay communication to others in the organization we feel that it's important to have appropriate conversations with those that are most impacted rather then rushing to make announcements to all employees.

Explore other reviews about London Computer Systems

5.0
18 Jun 2026
Recommend
CEO approval
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Pros

Work life balance, co-workers that are helpful and never make me feel less than, flexible hybid schedule, a product/mission/leadership I am happy to work for.

Cons

Not really a con since I am not experienced enough yet,.. but I just hope their pay increases match what is being offered in the open market as I progress in experience, I would stay here for life as long as I am not missing out on any financial opportunities that would help make my life more secure.

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great corporate culture. Everybody above me in the chain of command, including the owner, is intelligent and treats people with respect. I wish that I had come here 20 years earlier. They invest in their people rather than treating us as number.

Cons

Employment is mostly limited to the Cincinnati area, which is fine for me.

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