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      London Computer Systems

      Engaged employer

      London Computer Systems Reviews

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      4.1

      82% would recommend to a friend

      (137 total reviews)

      David Hegemann

      93% approve of CEO

      81% positive business outlook

      Ratings by category

      4.5

      Culture and values

      4.4

      Diversity and inclusion

      4.2

      Work/Life balance

      4.0

      Career opportunities

      3.9

      Senior management

      3.3

      Compensation and benefits

      London Computer Systems has an employee rating of 4.1 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The London Computer Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      137 reviews
      2.0
      3 Feb 2021

      Be careful

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Preface: This review is from the perspective of someone with years of experience on the dev floor, and often working directly with various departments and leadership. Before you read forward, I advise you to shop for other offers before you accept a position here. LCS is a company that comes with opportunity for growth and experience. Over the last decade, they consistently hired fresh college graduates and interns for their work, with the occasional hire with more experience. Most software development companies come with layers of approval and bureaucracy before you can engage your skills into your work. This is not the case at LCS. You will get stuck on some silly management decisions that do not align with any latest trends or industry practices, but it is a great starting point for anyone looking to kick-start their career in various fields. Their culture is one that encourages a "family" atmosphere. It is easy to get engaged with your coworkers, both inside and outside the office. Most of the employees are very friendly and helpful.

      Cons

      If you decide to interview or accept a job at LCS, there are a few things you should be aware of. LCS has suffered from growing too quickly. The company tripled in size in less than 5 years. With this, came growing pains that were never addressed. You will experience these growing pains more than anyone else. Some of this is described below. 1. You will get a low-ball offer on your salary. They will advertise, and defend, larger-than-average yearly salary raises in your annual review. This is true. However, be prepared to receive your review 6 months late every year. 2. You will be expected to work after hours once your experience grows and your capability to contribute increases. This can range from a couple of hours, to "crunch" time when management does not communicate expectations until their secret deadlines are missed. If you have heard software development horror stories of "crunch", this is very much a reality here. You will sacrifice your health before they budge on their deadlines. You will hear "we are growing at a steady clip" and "momentum" multiple times a year, with it never being attributed to you. 3. You will not receive any documentation or descriptive expectations for your work. It will be up to you to decipher requirements based on a story or a brief description, and be treated poorly if you did not meet said requirements. 4. There is a high chance you will end up working on legacy systems that are architected poorly and extremely rigid in their ability to change, without any automation to back you in validation or testing. If you do not end up working on legacy systems, you will be working on newer software that is built on top of legacy systems. You will not discover this until a production bug is introduced, and be expected to stay late to resolve the issue in a hotfix. 5. With a family "atmosphere" comes gossip, drama, and toxicity. While most are friendly and helpful, there are plenty of others who communicate in a way that will make you go home feeling like you aren't "part" of their "family". It is a vicious cycle, and one that you should be cautious of. 6. LCS is one of the few companies in this pandemic that has continuously been obsessed with their employees returning to the office. They do not allow for remote work, aside from a handful of days a year. To the point where employees got sick from COVID and the office was closed before pulling employees back into the office again. 7. LCS upper management is not transparent. You will find yourself and your managers completely unaware of the direction LCS is taking. Asking the wrong questions or speaking to others about your work could end with you in upper management offices. 8. LCS "outsourced" their recognition to their own employees rather than management. Your reward for hard work will be an LCS t-shirt, not a bump in salary, given through their recognition app. Making friends is the only way to get meaningful recognition and reward for going the extra mile.

      avatar
      London Computer Systems Response
      5y
      Thank you for taking the time to provide feedback to us. As you mentioned in your comments, LCS has grown quickly and continues to adapt our policies and practices to meet our growing workforce. In fact, we are pleased that in 2020 (even during the ongoing pandemic) LCS hired 130+ new employees. It’s nice to be part of a strong and growing company! We strive to adapt and grow each day. In fact, based on feedback from our team members, we recently expanded our Business Analysis team to allow for better documentation of project requirements. Like any other company we do have deadlines. Our Software Developers create their own estimates including setting their own schedules and deadlines for each project. Our Agile software development process allows for Developers to have the flexibility they need, while working collaboratively to meet product deadlines that they have defined. We value our employees and work hard to create a culture that allows each of them to thrive. Recognition is a key part of that culture. Our employee’s receive recognition from management through celebrations of success at our monthly All Hands Meetings, through regular newsletters, end of year awards, and through a weekly email sent to all staff highlighting recognition received that week. Performance is also recognized through annual salary increases, which you mentioned are larger-than-average. A few years ago, many of our employees were asking for a better way to allow them to recognize their peers. This led to the implementation of our rewards and recognition platform. This program allows every employee in the company the opportunity recognize and reward their co-workers. In addition to LCS t-shirts, our employees can also cash in their rewards points for PTO days, restaurant/retail gift cards, and the latest technology. We recently surveyed all of our employees regarding this platform and they overwhelmingly have enjoyed having the ability to reward and recognize others. The safety of our employees is also important to us, which is why when the pandemic hit in March of 2020 we transitioned almost overnight to a 100% remote workforce. Over the last year, our employees have physically been in the office an average of 8 days each. Even now we continue to work remote to allow our employees the ability to stay healthy and manage their childcare needs. We see that you were employed at LCS for a long time (8-10 years) and we are sure that many of your coworkers miss you. As you said, it really is like family. We wish you the best of luck as you transition into your next role.
      3.0
      12 Nov 2021

      Excellent learning environment, poor PTO/FML/FMLA policies

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      LCS is open to hiring junior developers and provides a great environment to learn. The product is interesting to work on, and the company itself is highly respected. There is a a good amount of diversity here for a typically white male-dominated field. The office is beautiful and employees are well equipped when in person. You can expect a raise and a nice bonus every year. There are opportunities to cross-train and switch teams based on personal growth desires. They hire friendly, fun people and put forth a good effort to provide culture and team building opportunities. Sense of humor is abundant. The dev department is very well staffed, and people rarely have to work late.

      Cons

      They don't provide work laptops- not even during the worst of the pandemic when employees had no choice but to stay home. They only give the bare minimum required by the federal government when it comes to maternity leave (3 months completely unpaid). Only 2 weeks PTO and no designated sick days unless you qualify for long term sick leave (?!). No option for fully remote work. The hybrid work policy feels like babysitting - employees who opt for partial work from home still have to come in two days per week, no flexibility on which days. Annual reviews are not conducted in a timely manner.

      avatar
      London Computer Systems Response
      4y
      Thanks for your feedback. There seems to be some confusion regarding your understanding of our time off policies. All of our employees have a minimum of 3 weeks of PTO each year and that increases based on years of service. Employees also accrue paid medical leave throughout the year that they can use for longer term medical absences including maternity leave. We believe there is significant value in interacting with your co-workers and managers face-to-face. This includes things like increased collaboration, enhanced relationship building, more opportunities to learn from others, ability to innovate, etc. We also understand that flexibility is important to our employees. In order to balance both of these things, we offer employees two different in-office work arrangements to meet their needs. Employees are able to choose from both a full-time in the office option (with flexibility to work from home as needed throughout the year) or a hybrid option (where employees work in the office two days a week and remote three days a week). We have received great feedback on these options and many of our employees appreciate the flexibility of remote work along with the connection they receive by being in the office.
      2.0
      23 May 2023

      Out of date - immoral policies.

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are great / benefits are good

      Cons

      - Below industry standard salaries - No full remote option. It's 2023. It's incredibly immoral to not allow a fully remote option for employees in the tech industry where work can entirely be done remote with ease.

      avatar
      London Computer Systems Response
      2y
      Thanks for your review. Our employees have the opportunity to work either full-time in our office or on a hybrid schedule where 50% of their time is in the office and 50% of their time is remote. This is not immoral. This type of flexibility has actually helped us with our recruiting efforts and we have many employees who love having the balance of working from home but also interacting with their co-workers in person. Our employees also love having the opportunity to participate in our many company events when working in the office. We wish you the best of luck moving forward.
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      Glassdoor has 165 London Computer Systems reviews submitted anonymously by London Computer Systems employees. Read employee reviews and ratings on Glassdoor to decide if London Computer Systems is right for you.