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London Computer Systems

Engaged employer

Great company to work for, but a long term career may not be possible - Product Support Specialist London Computer Systems Employee Review

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Nearly everyone at the company is kind and helpful. The room for growth is there if you take it. Company culture is the best I have seen in Cincinnati.

Cons

Disconnect between departments. Major improvements needed in workflows and processes. Sometimes it does not pay off to work harder than others here.

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London Computer Systems Response
1d
Thank you for taking the time to share your feedback and for recognizing the supportive culture we strive to create at LCS. We are proud to hear that you’ve experienced kindness, collaboration, and opportunities for growth throughout your time here. Creating a workplace where employees feel supported and empowered continues to be a major focus for us. We also appreciate your honest feedback regarding departmental communication, workflows, and employee recognition. As we continue to grow, maintaining strong alignment across teams and improving internal processes remains a key priority. Feedback like yours helps us identify areas where we can improve and continue evolving as an organization. We agree that employees who consistently go above and beyond play a critical role in our success, and we are always evaluating ways to better recognize and support those contributions. Thank you again for your thoughtful insights and for being part of the LCS team.

Explore other reviews about London Computer Systems

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Best company culture ever. Tons of events and social opportunities.

Cons

Some people are weird but every company is like that.

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London Computer Systems Response
2mo
Thank you for sharing your experience. We are glad to hear that our company culture and the many events and social opportunities stood out to you. Creating an environment where employees can connect, collaborate, and enjoy their time together is something we value greatly. We appreciate you taking the time to leave a review and be part of the LCS community.
3.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Good culture - competent managers & coworkers - front loaded 15 day pto, 7 flex days, hybrid 3/2 schedule is a good amount of flexibility for Ohio - some room to grow if you’re a high performer - 3-5% merit raises, low, but consistent - 5% bonus has paid out consistently - the building and grounds are nice and up kept well - chill dress code unless meeting with clients/c-suite

Cons

- poor processes, with little to no documentation on how things work - no one willing to set hard fast rules that are industry standard for tech/software - legacy code with a mountain of tech debt and no sense of urgency to clean it up. This is a key reason why collaboration is halted across departments and deadlines are barely met, as a tough look at the codebase along with changes would create much more efficiency/better product output - do not expect to get paid fair or well here as noted in many other reviews, this is a place to get some YOE & move on - 0 transparency for pay bands or paths to promotion - enterprise software that doesn’t want to pay for internal enterprise tooling. Manually digging up metrics, stretching low tier plans to their limit, no way to see how projects you’ve worked months on have turned out etc - meeting rooms with the cheapest mice/keyboards money can buy - C-suite has openly stated how much hybrid causes ‘scheduling issues’, if another building is purchased expect to RTO or only have the option to WFH on Fridays (if that!) despite our consistent double digit growth

2
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London Computer Systems Response
4mo
Thank you for taking the time to share such detailed feedback. We appreciate your recognition of our culture, teammates, flexibility, benefits, and work environment. We also value candid perspectives on processes, technology, compensation, and career clarity. Experiences can vary by role and team, and we encourage ongoing, open conversations with team leads and managers so expectations, challenges, and opportunities can be discussed directly and constructively. Feedback like this is important, and we appreciate you taking the time to share your experience with us.
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