employer cover photo
employer logo
employer logo

LocalVox

Acquired by Vivial

Is this your company?

Where dreams go to die - Anonymous employee LocalVox Employee Review

1.0
13 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Young team of nice people on the localvox side. Everyone leaves at 5 on the dot.

Cons

All they care about is the bottom line. They're happy to stretch employees as thin as possible and make them serve up a bad product, even though the customers are very vocal about feeling ripped off. The Dayton office is drab and decoration isn't allowed. It's like sitting in a prison cell but you have to listen to 50 people talkin on phones at the same time. You can't concentrate with the constant distractions of the open cubicle floorplan. They track your call times to make sure you're up to quota, so beware of the Account Coordinator position - it's really a customer support position. Some ACs have over 200 clients, and the Social Managers now have 40 clients, which is completely insane. They give promotions without raises, but promotions are extremely rare. People are quitting at an incredibly high rate. The content is bad, the products are bad, the morale is bad. The parent company - Berry - just rebranded to Vivial, but they keep buying products that have failed and try to fix them. It's not working. Save yourself - don't work here.

Explore other reviews about LocalVox

5.0
18 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The LocalVox team is a terrific company to work with. They are, in no particular order: attentive to details; focused on providing positive experiences for both the client and the freelancer; passionate about what they do; and readily available to field questions, comments, and concerns. Pay rate is among the most competitive in the industry, and they appreciate and reward a job well done. Simply put, working with LocalVox is a pleasure.

Cons

I have encountered no drawbacks in working with this company.

4.0
5 Feb 2015
Recommend
CEO approval
Business outlook

Pros

I currently freelance for LocalVox's editorial department and am very happy with the arrangement. They don't micromanage their writers and they consistently give me a huge volume of work with very reasonable turnaround times. The pieces are short so if you're fast, efficient, and competent it's a great gig. Management seems approachable and generally level-headed. Unlike another reviewer I've found them to be very communicative about new policies or expectations. I've never had an issue with them and it's a real treat that I don't have to personally deal with clients. I do other freelance work as well, but it's nice to know that I have a chunk of consistent work coming in from one source. I'd write for them exclusively if I could afford it!

Cons

The only issue with LocalVox is the rate, which is why I only give them 4 stars. I wouldn't be surprised if they have a lot of writer turnover because they expect extremely high caliber writing for a relatively low rate. You have to be a fast writer to make a good hourly wage doing this kind of work. I understand starting writers at a low rate, but there does not appear to be any system for advancement or higher earning. It's a flat rate scenario, which is outlined in the contract. It just seems that if they want to keep their best writers working for them long-term they might provide potential for an increased rate or a bonus system of some kind.

6
See reviews by: Helpful|Rating|Date|All