work from home - Customer Service Representative Liveops Employee Review

1.0
11 Mar 2018
Recommend
CEO approval
Business outlook

Pros

sorry cannot find a pro....basically you only get paid when you are on the phone. I basically was working for 3$ an hour

Cons

This company takes advantage of the home work force. They only pay in talk minutes and the scale is rather low. Unfortunately, my phone was rather quiet. I would work for an hour and only have 8 minutes of talk time, or billable time. They should have a base rate, legally, I have never seen a company not offer a base rate so that if call volume drops you are at least getting paid for your time at work. Very difficult to get motivated to work the phones by committing to time when you know that you may not be getting paid for your valuable time.

Explore other reviews about Liveops

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice Culture. No Drama. Very Friendly

Cons

Not enough pay for the amount of work

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job. Cool avenue for a little bit of side money.

Cons

Getting shifts is hard. They tend to over-saturate the contracts so you’ll start off getting access to shifts but then it’ll stop because they have too many training classes back to back. They’ll also kick you off of a contract for anything even when the system issues are on their end or the clients end. The pay schedule also sucks it’s semi-monthly but behind so you don’t get paid in a timely fashion. You want a faster way to access some side money you’re better off applying to Amazon or Home Depot or something an employer who quick hires and puts you on a rapid pay schedule.

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