Solid People and Talent...Shifting Company Strategy & Leadership - Anonymous employee LivePerson Employee Review

1.0
12 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are great. Good ERG programs. Great employees/professionals with exceptional talent. The product is intriguing and exciting.

Cons

Leadership is chaos, with changing processes, unclear vision, lack of strategy and disjointed communication. Consistent layoffs (multiple a year in some cases). No time for training and constant communication silos. Aggressive goals with a fraction of the staff they need to hit them. The lack of a solid focus has put the company behind the curve in the market, without the funds to support growth. Turnover is high - if folks are not laid off they leave as the environment is not conducive to success. Work life balance is clearly not a priority.

Explore other reviews about LivePerson

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team and great product.

Cons

There has been a lot of change with the company

1
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, nice people

Cons

Poor pay relative to market

See reviews by: Helpful|Rating|Date|All