Inbound - Customer Retention Agent Lithia Employee Review

1.0
1 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Good company if u have been trained to do the job they expect u to do

Cons

Very very poor training. Just expected to get on with what they ask after 2 weeks of being bombarded with info. Then u get paired up on the wrong section. Then u ask for more help and are just fobbed off. Not once did any manager check my abilities or ask or offer more support. Or sit with me and see what my strengths and weaknesses was. In end i just walked out as i felt was put in a situation i had no control over. My advice unless u have worked in a call center before avoid at all costs.

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Lithia Response
7y
Thank you for leaving us a review. We're sorry to hear you aren't enjoying your time with us. We are dedicated to giving our team members the support and training they require, so we will certainly take your comments on board for the future.

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CEO approval
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