Great Coworkers and Direct Leaders but Disorganized with Sub-Par EMR, Compensation, and Benefits - Psychologist LifeStance Health Employee Review

2.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

This review is specific to evaluation services. Fantastic coworkers on the clinical and support staff. Easy communication within our department. Access to coworkers for consultation. The direct leadership is responsive, supportive, and helpful. A lot of flexibility in my schedule that helps on both the personal and professional levels. I continue to work here because I like my colleagues and I don't want to hurt my patients and coworkers by leaving. However, my patience is wearing thin.

Cons

This company has a lot of potential that is being squandered by uncontrolled growth that is focused on expansion and profits, over employee satisfaction/wellbeing and patient care. There is little transparency at the top. We have seen a lot of turnover recently because of these issues. The medical record system is terrible and we need a new system altogether instead of bandaids that don't work. We have frequent IT issues that interfere with our report writing because of system issues. All eval staff should receive laptops to prevent these issues, as it directly impacts patient care and our bottom line. This is a fee-for-service model, and we are never involved in talks about compensation so there is a wide range of reimbursement, but we are not told what is being done to help advocate for our income. Some of it is so low it's frankly insulting. The company keeps a large percentage of what we earn so it's frustrating to think that they really aren't providing a solid return on our investment. We are asked to attend meetings and complete company-required paperwork for which we are not compensated. Clinicians are forced to work insane hours plus weekends to makeup for holidays, no shows, and any other problems that impact our ability to see patients so there is frequent burn out. Benefits are terrible, and really non-existent outside of those required by law (e.g., healthcare). We do not get paid vacation. There really isn't any CEs for the evaluation staff. Policies are changed frequently and poorly communicated, resulting in confusion. Company stock incentive is laughable given its initial performance in the market, and lack of faith in the company as it currently stands. People have started to leave, and if these problems are not fixed, they will only get worse.

Explore other reviews about LifeStance Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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