BEWARE - Community Psychiatric Nurse Practitioner LifeStance Health Employee Review

1.0
31 Aug 2021
Recommend
CEO approval
Business outlook

Pros

All work is from home.

Cons

Contracts put all the financial risk on the provider when/if the company fails to provide you with work. The company is in total disarray...I was hired for full time work and was assured during my interviews and onboarding that there were enough clients to build a full time case load during a 2 month intake ramp up. Pay is not negotiable and is 52% of net receivables. You do not qualify for medical benefits until you have worked at least 30 billable hours per week for two months in a row. Benefit contributions for a single individual are high>$200 per paycheck. There is no pay for trainings or for meetings. My start date was pushed out which meant more loss of income. Oh, any my company computer never came. Over three weeks into the job and still no computer. Per my contract, I am employed full time. During interviews and on-boarding, I was assured there was enough clients to provide me with full time work with a ramp up of 2-3 months. I started work three weeks ago and I have been given a total of 4 clients = 6.5 billable hours over 22 days. And no one has done me the decency of explaining the problem. AND, this is not only occurring to me. I've communicated with two other NP's who have experienced this same situation. This job choice has caused me so much grief and financial loss. Never in my 21 years as a nurse have I experienced such disregard from an employer. Naturally, I am running away from this company and write this review to warm my fellow NP's.

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5.0
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Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

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1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Literally just the fact that you get weekends off. That’s it.

Cons

Micromanagement. You can’t make any mistakes at all but yet the other teams on front desk and med serv can do as they please. You have to be ok with doing your work and other people’s work with no extra pay. They also add extra work to that same plate every month. I went from just scheduling first visits for patients to assisting front desk with referrals, grading my own calls?, scheduling 7+ more states than just New York. Oh and each state schedules differently so life stance wants you to learn each way that each state schedules. They also accept different insurances so you gotta remember that too. You have meetings either your manager every single Friday and she makes you ask questions even though you do the same job every day. Then she says you don’t have to ask questions but gets mad if you don’t. And God forbid you make a little mistake like forgetting to make a note or something. She’ll call you 5 times in a row even if you’re on the phone with a patient to ask you about it and give you attitude. She’ll tell you “let me know if you have questions” then when you ask questions you get an attitude! They don’t raise your pay and they always bring up “bonuses” but yet they keep changing the requirements to get the bonuses. You’re basically doing 7 jobs at once for $20 an hour. You also won’t be promoted unless you know someone. Favoritism plays a large role here

2
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LifeStance Health Response
1mo
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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