Horrible Management at Easton in Columbus, OH - Cafe Associate Life Time Employee Review

2.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Free gym membership. Non-management employees are very sweet. The gym is nice, the operations department does a wonderful job keeping things running.

Cons

A few horrible things happened here. First of all, the salary I negotiated was not the salary they ended up paying me. They underpaid me for almost six months before they finally agreed to give me what I had originally been offered in my interview. Second of all, I was a café employee. We would frequently run out of ingredients towards the end of the night. One night, a woman came in asking for a food item that we could not make due to the ingredients being out of stock for the night. We asked her if she would be interested in another item, made that item, and checked her out. The next day, I was called into my manager's office and told I would be reprimanded because the woman claimed that she was not served at all. There are cameras in the cafe that can be checked, yet upper management chose to immediately give me punishment instead of checking all the facts of the situation. A few days later, upper management pulled me aside to apologize because I had actually served the woman. But I had already received the punishment and I was tired of being mistreated at that point. I hadn't missed a single shift (other than a time in January when I had a fever of 104 F), I did good work in the café, and I have good work ethic in general that I am not willing to waste on a place that lacks respect for its people. I resigned the same day I was apologized to. Note that this was all done by upper management. My managers in the cafe are all sweethearts and I will miss them. One final note, working at this job feels like being in highschool again with all the gossip. I'm very tired of how much management talks about other people behind their backs. The way they treat employees is incredibly unprofessional.

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Life Time Response
11mo
Thank you for sharing this review, although we are very sorry to hear this feedback. We value our Team Members and strive to ensure they always feel supported and valued. We encourage you to discuss this further with our Employee Relations team so we can investigate. We appreciate all that you did for our Cafe team!

Explore other reviews about Life Time

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team, free gym membership

Cons

Some times can be a lot of work

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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