Started out okay, ended poorly - Member Services Life Time Employee Review

2.0
2 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Free membership Met some great people Got my promotion within months A lot of great fitness programs Health/Dental/Vision plans were great

Cons

Extremely low pay for a supervisor, no one in my department ever received a raise in three years because "its not in the budget" Was unable to take advantage of fitness programs because of low pay Schedule was done a full month in advance which made it hard to get a day off on short notice Entire team felt like upper management did not appreciate the work we did Poor communication between departments Made to clock out for breaks making hours under 40/week If you have to call off sick and you cannot find coverage, even if you make every effort by calling and leaving messages for everyone in the department as well as informing the manager on duty, you will get written up. Management also refused a doctors note when they didn't believe you had been sick. When I informed them that I was looking for jobs in Columbus to be closer to family, they decided to tell me that I was not a team player and proceeded to make my work days uncomfortable.

Explore other reviews about Life Time

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

avatar
Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
See reviews by: Helpful|Rating|Date|All