Poor Management, Unachievable targets, Nepotism - Deputy Store Manager Lidl Employee Review

1.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Perceived pros are - salary and pay rise amount (£2000 per annual), the reality is per hour on a 50 hour per week contract managers in any other more established supermarkets with better work life balance, management and CSR pay the same.

Cons

Push unrealistic targets for profit, Awful people management at all levels, Hard working people, good at the job are passed over and poor managers are instated instead, Nepotism throughout the stores, regions, and departments, No work life balance due to poorly managed and unfair rotas, Manager forced to work over 50 hours weeks regularly and if they do not they are chastised and punished retroactively through bullying and ostracising behaviour. No appropriate absence management system resulting manager having to cover all absences regardless of personal life. Over time hours in lieu can not be taken by choice they are forced upon employees when it is suitable for the management. Expected to be available to work 24/7 and expected to resolve issues with opening, closing and alarm call outs at stores without pay, during holidays, days off or in the night after finishing a 10-12 hour shift. Poor health and safety due to unrealistic time contestants, health and safety and welfare checks from upper management become tick box exercises.

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Lidl Response
11mo
Thank you for taking the time to share your experience with us. We take all feedback very seriously, and there are a few points you mentioned that we’d like to discuss further. Please contact us at careers.sm@lidl.co.uk. Thanks again, and we wish you all the best moving forward.

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5.0
27 Oct 2025
Recommend
CEO approval
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Pros

Flexible schedule and good pay for the work

Cons

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3.0
1 Jun 2026
Recommend
CEO approval
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Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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