Terrible - Optometrist Assistant LensCrafters Employee Review

1.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Top brands Great building locations On boarding organized

Cons

Your full- time turns to Part -time since Manager or Assistant Manager with take time to work more hours for money. To pay for there family and pay off personal items. Depends on location but can be busy or dead Online program is a joy Leonardo employees breeze and just click fast to get modules done Make sure if you are getting your own glass at the locations you have a certified optician. Most are in training and just good a sales. Commission is low, want you sale more the one frame They don't let you break even if you are working with on individual for awhile. Lunch was almost clock out before your last hour since short staffed some days Closing took forever even if you started on the allotted time Company only used Alcohol wipes after patients on chin and forehead on optical machines. Stolen Merchandise from the public

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Cons

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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