Employees don’t matter - Assistant Manager LensCrafters Employee Review

Managers are not given the tools or payroll necessary to provide customer service and complete all tasks. No help or guidance is given from the regional level when a store level manager asks for it. Company has a decent PTO rate but there’s rarely enough coverage for managers to take sick or vacation time; on most occasions regionals will ask you to postpone and before you know it your PTO has expired. Very little work life balance because of so many calls that have to be taken short notice youll wind up often working on days off. Far too much work (and stress) for far too little pay. Not at all worth it.