Bad Company Direction - Eyewear Consultant LensCrafters Employee Review

2.0
7 Apr 2017
Recommend
CEO approval
Business outlook

Pros

- Easy work with lots of room to learn new things. - Free pair of glasses every year of employment and a free eye exam every year.

Cons

- Like most retail locations, your store's manager has a very large impact on how you will be treated. I had a great experience with my manager, but I know many others who have had issues. - Extreme sales pressure. This has come on more recently, but there is a huge push on making sales goal in any way possible. They constantly threaten job security on making goals or not. -Uncomfortable work environment. Employees are supposed to be standing at all times. Some locations have even gone as far as just taking away all chairs, even the chairs for customers. -The company seems to be going in a very bad direction. Prices on frames and lenses keep going up and up while variety in styles and shapes keeps decreasing. Our lens options are very limiting for many people. If you have only worked/purchased from lenscrafters you probably wouldn't even realize the plethora of lens options and technologies that are out there. The company has also decided it wants everyone at the store level to endlessly track sales on many different forms. I am not joking when I say we have to write each individual sale on MULTIPLE sheets, forms, and even wall posters. Lenscrafters also has plans to close down labs located in stores. It really seems like the company only cares about its bottom line, even more so now and going into the future. - Pay seems to be a bit on the low end.

Explore other reviews about LensCrafters

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Access to new technology and working with great doctors

Cons

The company culture is constantly changing. Meeting and exceeding quotas are more important than employee or customer satisfaction.

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