Just sad… - Business Development LaunchDarkly Employee Review

If you look up what the definition of miscommunication is, it would point to the Sales division here. It’s a mess and only going in a worse direction. Naturally for a “start up”, it’s expected to have bumps and quick pivots as the teams are trying to figure out best practices, o boy, not here. It’s felt collectively around the org, that they just wake up and want to try something new, with no regard or explanation to the team, and always at the cost of the reps. Ive had deals (multiple) shelved and opp credit taken from me because of sporadic “new rules of engagement” set in place, after the fact of submission and process. It’s truly an insane process of guess and check here. The friction between AE and BDR is nuts because of the misdirection that each division gets, not to mention AEs report to sales while BDR reports to marketing which serves its own challenges there. Management is just that, managers. There are few that own the role of leaders and have your back in fighting internally and externally. If there’s ever a time you need something done or a question answered, best believe that they’ll just run it up the chain and serve as a messenger between IC and rep. I expected and was showed, something that a company of this caliber should be much more mature on. I hate to rent on the negative, but in terms of stress and micromanaging, this place just left a sour taste in everyone’s mouth. Watch for a mass amount of exits in the sales org as this is just the beginning as they push for IPO.