Engaging clinical work but low pay and staffing issues - Customer Service Representative Labcorp Employee Review

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Always something new to learn or some process being updated, so it's never boring on the clinical side of the company. Lab experience will benefit you immensely, so recommended to work as a lab assistant or technologist before moving into remote roles

Cons

Poor staffing coverage, low pay - the best way to bump your pay is with department/role transfers

Explore other reviews about Labcorp

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely love working for Labcorp, My team and the patients I get the honor of serving each day is the best part!

Cons

I have nothing to mention. I love my job!

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

None whatsoever. Everything they advertise as a pro has fineprint that renders it completely useless.

Cons

Wish I could have given zero stars, 1 star feels like lying. The most important thing is that they will mess you over without a second thought. For those who may have just started at the company, quit now before they mess you over. Don't be deceived by the benefits they advertise. Don't think you're valued because they will turn on you the second keeping you as part of the team inconveniences them. They don't pay fairly and blow off people who need to make a living. On top of trash pay, the work environment will have you hating what you do even while you're actively helping people. At PSCs, you're severely overworked and under a microscope. As an IOP, you're underappreciated and taken advantage of. The way they do business is very shady. They constantly have lawsuits against them, Google it. I saw the reviews and didn't listen because I thought a bad job was better than no job in this economy. I was so wrong. For your own mental health, and overall finances, don't work here. EVER. There are other jobs out there that pay fairly and aren't toxic. I found one and am so happy because I could have been trapped in a company going nowhere. Now I am paid what I'm worth and growing in my career, not just stuck choosing between being a phlebotomist, float or a high-stress supervisor. Just wait for a better job. I promise, the trash pay and stress are NOT worth the gas you'll waste driving all over the place even when you're not a float. Just don't do it.

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